We are using a downloaded version of office 365, not the cloud based version. If you say Yes, you will get in to a loop. The file /Volumes/General/FG Schedule Folder/Focus Group Schedule 2018.xlsx is available. Opening the file in read only will sometimes offer us the opportunity to change from read only with this message. In order to recover, we must unmount the file shares and remount them. This stopped workingĪround the same time so we stopped using that feature. Anyone how tries to open it gets the same message including the person who last closed the file.Īgain we have had no problems doing this in the past and we have even used the Shared worksheet feature where multiple people could access the file at the same time. We never had the problem before but starting in 2018, closing an excel file that is resides on our server remains locked.
